Shipping policy
Shipping Policy – ALITTLETAME
At ALITTLETAME, we want to get your goodies to you as quickly and safely as possible!
We partner with Australia Post and trusted courier services to deliver your orders across Australia. We select the most suitable delivery provider for each order based on your location, parcel size and available services.
Every shipped order includes tracking, so you can keep an eye on your parcel from dispatch to delivery.
Dispatch Times
Local Orders (within 5km of Secret Harbour)
- Same-day delivery for orders placed before 11:00 AM AWST (Perth time).
- Orders placed after 11:00 AM will be delivered the next business day.
All Other Orders
- Orders placed before 11:00 AM AWST are generally dispatched the same business day.
- Orders placed after 11:00 AM are generally dispatched the next business day.
Dispatch times apply Monday to Friday, excluding public holidays.
During busy periods, including Christmas, dispatch may take a little longer. If we experience an unexpected delay with your order, we'll do our best to keep you updated.
Shipping Options & Costs
Local Van Delivery – Secret Harbour Area
Available to eligible addresses within 5km of our Secret Harbour studio.
| Order Value | Delivery Cost |
|---|---|
| $65 or more | FREE |
| Under $65 | $6.00 |
Standard Shipping – Australia Wide
We use Australia Post and trusted courier partners to deliver your orders.
| Order Weight | Shipping Cost |
|---|---|
| Up to 0.5kg | $10.00 |
| Over 0.5kg to 5kg | $12.00 |
| Over 5kg | $13.00 |
FREE standard shipping on orders $200 or more!
Free shipping applies to orders with a subtotal of $200 or more after discounts, excluding shipping costs.
Estimated delivery: 3–10 business days after dispatch.
Delivery times may vary depending on your location, courier availability and seasonal demand.
Express Shipping – Australia Wide
Need your goodies a little sooner? Select Express Shipping at checkout.
| Order Weight | Shipping Cost |
|---|---|
| Up to 5kg | $15.00 |
| Over 5kg | $20.00 |
Estimated delivery: 1–4 business days after dispatch.
Express orders are sent using an express delivery service. Delivery timeframes are estimates and are not guaranteed.
Express Shipping remains a paid service, including on orders of $200 or more.
Tracking Your Order
Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking details.
Depending on your delivery location and the service selected, your parcel may be delivered by Australia Post or one of our trusted courier partners.
You can follow your parcel's journey using the tracking link provided.
Important Delivery Information
Delivery Timeframes
All delivery estimates are calculated from the date of dispatch, not the date your order is placed.
Delivery times may vary due to your location, public holidays, peak shopping periods, weather events or courier disruptions.
Courier Selection
We reserve the right to select the delivery provider for standard shipping orders. The provider may vary between orders, but the shipping service selected at checkout will be honoured.
Local Deliveries
For local van deliveries, please ensure someone is available to receive your order during the delivery window or that you have provided suitable delivery instructions.
Delivery Issues
If your parcel is delayed, damaged or missing, please contact us so we can investigate with the delivery provider and help work towards a resolution.
Our shipping policy does not exclude or limit any rights you may have under Australian Consumer Law.
